PT Supervisor - Broadway Plaza

About the role

TravisMathew is a premium apparel brand that bridges performance and lifestyle apparel. Inspired by Southern California’s sun, surf, and sand, the company has grown into a leading innovator with premium wholesalers, a strong e‑commerce presence, and retail stores worldwide. The Supervisor is responsible for managing and maintaining the in‑store sales and service experience and promoting a sales‑driven culture to achieve or exceed sales, KPI, and profitability goals.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in‑store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in‑depth knowledge of apparel each season, including fit, fabric, and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive, easy‑to‑shop customer experience.
• Participate in and assist with the creation of store events and CRM activities that reward repeat business in a focused, efficient, and approachable manner.
• Be entrepreneurial in all aspects of retail—from visual merchandising to sales generation, marketing, and event coordination—with big‑idea thinking.
• Provide mentorship to part‑time and seasonal client associates.

Technical Competencies (Knowledge, Skills & Abilities)

• Proficient in Microsoft applications.
• Proficient in point‑of‑sale (POS) systems.
• Experience with back‑office operations management, visual merchandising, and recruitment/training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross‑functional teams and stakeholders.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non‑traditional hours, including weekends, evenings, and holidays.

Education and Experience

• Bachelor’s degree in Business or a related field (preferred).
• 1–3 years of experience in retail store management.
• 2 years of experience in a client‑services related capacity.

Physical Requirements / Work Environment

Work is performed in a designated professional office workstation and environment. The role requires extensive use of office equipment, including computer, calculator, copier, fax, and other business‑related machines and software.

Pay

$20.00 – $22.00 USD hourly