PT Service Team Member $11.00

About the role

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities

• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises
• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Education customers on the Voice of Customer (VOC) survey
• Aid with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Absorb and execute Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members

Requirements

• Cross trained in Custom Framing selling and production

Qualifications

• Preferred Type Of Experience: Retail and/or customer service experience preferred

Skills

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Ability to bend, lift, carry, reach, and stretch
• Lift heavy boxes and access high shelves by ladder or similar equipment

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Moderate employee discounts

Pay

Commensurate with experience

Schedule

Night, weekend, and early morning shifts

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Ability to bend, lift, carry, reach, and stretch
• Lift heavy boxes and access high shelves by ladder or similar equipment