PT Self Checkout Ambassador - 00981

Location: Grantsboro, NC 11560 (USA). Store Code: Store 00981 Front End (7217671). Category: Retail Operations.

Duties and Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt‑unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Avoid personal conversations with other associates when customers are present.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Follow procedures and performs overrides.
• Identify customers needing assistance and offers to take the customer's order to their car, including Food Lion To‑Go orders (if applicable).
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance while adhering to the Food Lion dress code.
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice.
• Ensure work station and front‑end area (if applicable) of the store has a neat and clean presentation.
• Report any register malfunction to the Customer Service Manager or MOD.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.