PT Sales Associate - Lenox Square

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Lenox Square location in Atlanta, Georgia.

About the role

As a Sales Associate at Marc Jacobs, you will drive sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

Responsibilities

• Consistently achieve or exceed individual and store sales and other commercial KPIs
• Ensure the store is always guest-ready—a place where clients feel comfortable, welcomed, and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends, and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience—all with the goal of driving repeat business
• Demonstrate deep knowledge of the Marc Jacobs Universe, including product and Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Requirements

• 1+ years’ experience in retail, sales, or an industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence—demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivates an Entrepreneurial Spirit—embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative and Innovative—promotes curiosity, diversity, and collaboration; is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Flexibility to work a retail schedule including evenings, weekends, and holidays

Benefits

• Comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, and 401k matching
• Discounts on travel, entertainment, and more through PerkSpot
• Employee discounts on Marc Jacobs products throughout the year, as well as access to discounts on other LVMH brands

Pay

The rate of pay offered will be dependent upon the candidate’s relevant skills and experience.

About Marc Jacobs

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its mark as rebellious, unpredictable, and original. Our work is founded on core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.