PT Sales Associate: Julie Vos (Jewelry)

About the Brand

For more than two decades, Julie Vos has elevated the standards of fashion jewelry with artistry, originality, and quality, creating innovative jewels infused with the beauty of art, architecture, and the natural world. Julie's design ethos of "wearable luxury" reflects her vision that jewelry should bring joy and make you feel wonderful. Julie Vos creates the world's finest fashion jewels by designing and crafting every piece to the standards of fine jewelry. Each Julie Vos masterwork is individually hallmarked to guarantee its authenticity, and Julie stands behind the quality and longevity of each design with an exceptional warranty and an unparalleled commitment to customer service.

We Are Looking For:

We are committed to finding exceptional talent to represent our Julie Vos boutique in West Village, Dallas. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

Key Responsibilities

• Create positive, lasting customer interactions
• Build brand loyalty
• Support sales initiatives
• Enhance team and customer engagement
• Maintain visual and operational standards
• Contribute to the overall success of the store
• May include opening and closing responsibilities and the potential for keyholder duties

Position Qualifications

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range

Hourly Pay Range: $16/hr to $18/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

• Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s)

• Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Customer Retention: Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands