PT Sales Associate

About the Role

As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remarkable results, and helping people design products that fit their lifestyle and space. You thrive in a fast-paced, customer-first environment, adapting quickly and consistently representing the Lovesac brand with integrity.

Responsibilities

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process.
• Maintain a strong personal quote pipeline and consistently follow up to drive conversion.
• Build genuine connections that fuel loyalty, repeat business, and brand advocacy.
• Own the customer journey end-to-end, uncovering needs and delivering exceptional service.
• Demonstrate strong product knowledge, creating a fun and engaging experience.
• Take ownership of performance, meeting and exceeding sales goals and KPIs.
• Support daily store operations, including opening/closing, inventory, and visual standards.
• Uphold brand standards, safety, and policies in a customer-first manner.
• Take on additional priorities and special projects to support store and brand growth.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Availability to work during high-traffic periods, including weekends, holidays, and nights.
• Proficiency in using technology for sales and customer support, including CRM systems.
• Ability to travel to local stores, vendors, and meetings as required.
• Demonstrated judgment, integrity, and trustworthiness in handling financial transactions and customer data.
• Effective communication and conflict management skills.
• Physical ability to stand, walk, and lift up to 75 pounds, with actions including bending, twisting, and climbing.

Benefits

• Financial Well-Being: Performance-based quarterly bonus, competitive hourly wage, 401(k) with company match, legal and ID theft plans, paid time off, and holiday pay.
• Social Well-Being: Associate resource groups, Lovesac Gives Back, and Verizon employee discounts.
• Emotional & Mental Well-Being: Employee Assistance Program (EAP).
• Physical Well-Being: Access to discounted health benefits and wellness/gym discounts.
• Up to 26 hours of paid time off within the fiscal calendar year.
• Time-and-a-half pay for hours worked over 40 in a workweek and on eligible holidays.

Our Values

Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters.

Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric.

Our Competencies

• Builds Customer Centricity
• Drives Remark-able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

Lovesac is an Equal Opportunity Employer committed to diversity, inclusion, and providing reasonable accommodations for candidates and employees with disabilities, protected medical conditions, and religious beliefs. Non-New York City applicants may be subject to background checks as permitted by law.