PT Sales Associate

Who We Are

Lovesac is a fast-growing, design-driven furniture brand on a mission to help people live more comfortably. We create innovative, adaptable furniture, like our iconic Sacs and endlessly customizable Sactionals, that's built to evolve with our customers' lives. Washable, reconfigurable, and here for life, our products deliver Total Comfort™ without compromising on style or sustainability. We're ambitious, human-centered, and driven to win the right way. At Lovesac, we think big, move fast, and hold ourselves to high standards—what we call Top Ambition—while leading with care, empathy, and purpose—because Love Matters. We believe great results come from empowered teams, strong relationships, and a shared commitment to making a positive impact on our customers and each other.

Who You Are

As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remarkable results, and helping people design products that fit their lifestyle and space. You’re approachable, positive, self-starting, and naturally build relationships that go beyond the transaction. You thrive in a fast-paced, customer-first environment where every interaction counts, adapting quickly, showing up with a positive mindset, and consistently representing the Lovesac brand with integrity.

What You’ll Do

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Take ownership of your performance, operating with confidence, strong decision-making, and disciplined execution to consistently meet and exceed sales goals and KPIs.
• Represent Lovesac’s values by contributing to an inclusive, respectful environment for all customers and teammates where belonging is real, diverse perspectives are valued, and everyone can do their best work.
• Show up with accountability, flexibility, and a willingness to learn, grow, and take feedback.
• Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.
• Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer-focused execution.
• Deliver on brand standards, safety, and policies in a way that feels approachable and customer-first, while contributing to a positive team environment and protecting the business.
• Stay curious and flexible, taking on additional priorities and special projects to keep the store, team, and brand continuing to grow.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position and be able to assemble furniture while working on the selling floor.
• This position regularly requires the following actions: bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Benefits

• Financial Well-Being
• Performance Based Quarterly Bonus
• Competitive Hourly Wage
• 401(k) with Company Match
• Legal and ID Theft plans
• Paid Time Off & Holiday Pay
• Social Well-Being
• Associate Resource Groups
• Lovesac Gives Back
• Verizon Employee Discounts
• Emotional & Mental Well Being
• Employee Assistance Program (EAP)
• Physical Well-Being
• Access to discounted Health Benefits
• Wellness and Gym discount

Table-Stakes Values

• Willing to Sweep Floors
• Grit
• Positive
• Self-Aware
• Self-Starting
• Insatiable Learners
• Transparency
• Customer-Centric

Lovesac Values

• Top Ambition
• We All Win Together
• Conscious Operations
• Do Less and Do Best
• Love Matters