PT Sales Associate - 1995 THE STREETS AT SOUTHPOINT
Forever 21 · Durham, NC · 16 mo ago
Business DevelopmentFull-time
Duties/Responsibilities
- Creates a welcoming environment for customers.
- Immediately responds to customer inquiries and needs.
- Sets proactive goals to enhance customer experiences.
- Locates, verifies availability, and assists with merchandise selection.
- Uses basic selling techniques to engage with customers.
- Introduces current sales, promotions, credit card applications, and brand initiatives.
- Completes sales transactions and maintains proper accountability at registers.
- Processes merchandise returns and exchanges according to company guidelines.
- Speaks positively about the brand, customers, and team members.
- Demonstrates initiative, teamwork, and ownership in every interaction.
- Maintains visual standards for the selling floor, fitting rooms, displays, and presentations.
- Aids in daily store recovery activities.
- Adheres to company policies, procedures, and loss prevention practices.
- Shares feedback and ideas to improve store processes.
- Adapts to changing environments and manages multiple tasks.
- Supports cross-functional departments.
- Ensures interactions are conducted without bias or prejudice.
- Completes sales transactions using POS register system.
- Available to work flexible schedules including closing shifts, weekends, and holidays.
- Able to stand, walk, lift up to 50 lbs, and perform repetitive motions.
Requirements
- At least 16 years of age.
- One year of retail sales experience and previous cash handling experience preferred.
- Energetic and charismatic personality.
- Strong communication, organizational, and time management skills.
- Excellent interpersonal skills and ability to act with integrity and maturity.
- Ability to lift and carry up to 50 lbs.
- Ability to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.