PT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking enthusiastic and experienced individuals to join our Sales Ambassador team. Our Sales Ambassadors are leaders who curate exceptional lifestyle experiences for our clients, driven by an entrepreneurial spirit and committed to fostering lasting personal connections.

Responsibilities

• Understand customer needs and showcase detailed product knowledge
• Offer personalized and thoughtful styling recommendations
• Strategize personal business growth to boost individual productivity
• Support team in achieving monthly, quarterly, and annual sales plans
• Collaborate with the team to uphold standards of excellence across all touchpoints
• Develop genuine connections with customers and advise them on product recommendations
• Utilize tools like Polo connect to capture meaningful customer data
• Participate in store and company initiatives and community outreach
• Balance tasks while prioritizing the Ralph Lauren experience
• Maintain store visual standards and use visual techniques and company guidelines
• Engage in networking and sourcing talent to support top talent in the store

Requirements

• Preferred sales experience in a complex, high-volume or high-profile specialty environment
• Effective communication skills with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office
• Ability to lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move, and walk for multiple hours
• Flexible schedule to meet the needs of the business, including days, evenings, and weekends
• Positive working relationships with customers, management, and co-workers
• Experience selling to customers using digital tools preferred