PT Retail Associate- Cincinnati Premium Outlet-Monroe, OH

Text “JOBS” to (971) 588‑5366 (United States) or (226) 242‑9348 (Canada) to apply by phone with Columbia’s hiring assistant.

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction, employing problem‑solving and sales abilities to answer questions and make compelling product recommendations.

How You’ll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, connecting consumers to the loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the store accurately and efficiently.

Requirements

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a related position or specialization.
• Skill operating inventory and Point‑of‑Sale (POS) systems, and various other retail software tools.
• Must be 16 years of age or older.

Job Conditions

• Frequently in an active environment that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lb.).
• May frequently use specialized equipment and have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts.

Benefits

• Part‑time employee benefits that include a variety of services and products to help make life and work more rewarding.
• 401(k) plan with a generous company match.
• Employee Assistance Program (EAP+) offering free, confidential 24/7/365 counseling services.
• Commuter benefits such as transit and parking reimbursement programs.
• Wellness benefits and employee discounts.