PT Resident Assistant-Women's Shelter

Responsibilities

• Provide a supportive and respectful presence for shelter residents.
• Aid residents with basic needs, such as access to meals, hygiene supplies, and bedding.
• Monitor resident behavior and address any conflicts or issues that arise.
• Encourage residents to participate in shelter programs and activities.
• Collaborate with Security to ensure the safety and security of the shelter facility and residents.
• Enforce shelter rules and regulations.
• Conduct regular rounds of the shelter to ensure safety and security.
• Conduct safety checks, and searches as needed.
• Assist with shelter intake and discharge procedures.
• Maintain accurate records of resident occupancy and shelter activities.
• Maintain a clean and organized shelter environment, including sanitizing sleeping areas, moving furniture, sanitizing walls, floors, and ledges, and swapping mattresses as needed.
• Report vacated units and prepare them for new residents.
• Help residents pack items as needed if exiting units and move items down to the 1st floor.
• Assist with the distribution of supplies and donations.
• Accurately monitor and document medication intake and any observations.
• Complete shift reports.
• Respond to and de-escalate crisis situations.
• Provide support to residents experiencing emotional distress or other crises.
• Contact emergency services as needed.

Qualifications

• High School diploma or GED required.
• Experience working with vulnerable populations is a plus.
• Strong interpersonal and communication skills.
• Ability to remain calm and composed in stressful situations.
• Ability to enforce rules and maintain boundaries.
• Empathy and compassion for individuals experiencing homelessness.
• Ability to work independently and as part of a team.
• Basic computer skills.
• Ability to follow instructions and procedures.