PT Recreation Attendant

About the Role

Shape the next generation of vacations at Evermore Orlando Resort—the resort redefining the Orlando vacation experience. Located just steps away from Walt Disney World®, Evermore spans 1,100 acres, offering a unique blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. As a recreation attendant, you’ll help guests create their own adventures, combining the comforts of vacation home rentals with the amenities of a world-class resort. From Orlando’s first and only beach paradise, Evermore Bay, to championship golf courses, water sports, and vibrant dining, you’ll play a key role in delivering unforgettable experiences.

Responsibilities

• Welcome and assist guests with enthusiasm, providing information, guidance, and recommendations related to resort activities and amenities.
• Provide exceptional customer service aligned with Evermore’s core values: Easy on Purpose, Unexpected Delight, Service Savvy, and Insightful Innovations.
• Enforce safety rules for all recreation activities, including swimming, paddleboarding, fitness equipment, kayaking, water slides, rope swings, and cliff jumps.
• Monitor beach and water slide areas for hazards, report issues, and take preventive action to avoid accidents.
• Communicate effectively, politely, and professionally with guests and colleagues, adhering to luxury service standards.
• Complete training and execute First Aid, CPR, AED, and Emergency Action Plan (EAP) responses.
• Maintain and organize watersports equipment, including paddleboards, kayaks, life jackets, and safety gear.
• Set up and break down daily activities, beach furniture, rental operations, cabana arrangements, and recreational equipment.
• Oversee and assist guests in water activities, ensuring proper equipment use and adherence to safety protocols.
• Provide instruction and guidance for beginners in paddleboarding, kayaking, and other activities.
• Assist fitness center users with equipment setup and maintain a safe, clean workout environment.
• Maintain cleanliness of the beach area, fitness centers, and other recreational facilities.
• Manage rental equipment inventory, track usage, coordinate rentals/returns, and report shortages.
• Ensure accurate billing and compliance for room charges, credit card payments, and cash/tip handling.
• Collaborate with other recreation attendants and staff to create a cohesive guest experience.
• Attend staff meetings and training sessions as required.
• Facilitate, organize, and run daily activity programs, such as crafts, nature walks, family games, pool parties, holiday events, scavenger hunts, kids’ camps, snack service, and more.
• Promote recreational activities and services, encouraging guest participation and upselling rentals or additional services.
• Ensure compliance with local, state, and federal regulations for beach/water activities, safety standards, and environmental protection.
• Collect towels and trash to maintain a clean, presentable guest environment.
• Perform all other duties as required.

Requirements

• Minimum age of 18 with current or completed high school education.
• Experience working/volunteering in outdoor environments or with outdoor sporting activities.
• Ability to swim; the role involves working in and around water up to 12’ deep.
• Experience with paddle craft and/or willingness to learn.
• Lifeguard and/or First Aid/CPR certification (or willingness to obtain).
• Food Safety or RAMP certification (or willingness to obtain).
• Flexibility to work weekdays, weekends, nights, early mornings, and holidays.
• Ability to speak, read, write, and comprehend English at a level sufficient for guest communication (including microphone use).
• Professional, calm, and empathetic handling of guest requests.
• Adherence to property and company policies and procedures.
• Ability to multitask in a fast-paced, ever-changing environment and prioritize duties.

Physical Requirements

• Ability to safely lift, pull, and push up to 50 pounds.
• Excellent physical endurance to stand, walk, and remain active for extended periods.
• Ability to swim in deep water and perform water rescues if necessary.
• Capability to stand, walk, stoop, kneel, bend, and reach periodically.
• Tolerance for hot and humid Florida weather, especially when working outdoors.
• Ability to move swiftly and efficiently around beach areas, pool decks, and gym facilities.
• Effective verbal and non-verbal communication skills for guest and colleague interactions.
• Clear communication in emergencies to direct guests and ensure safety.
• Willingness to adhere to and enforce strict safety regulations.

Benefits

• Competitive pay.
• Free Life Insurance.
• Free Short-Term and Long-Term Disability coverage.
• Affordable health benefits, including Medical, Dental, and Vision coverage for dependents.
• 401K with employer match.
• Robust paid time off policy.
• Parental and grandparent leave.
• Family and pet bereavement leave.

About Evermore Culture

At Evermore, our purpose is Togetherness, and our vision is to make a more together world possible. We cultivate an inclusive, people-first culture where collaboration, trust, and respect empower every team member to thrive. Our values guide how we think, make decisions, and show up for guests, one another, and the moments that matter most. We are committed to acting with integrity, striving for the extraordinary, and recognizing that our greatest success comes when we succeed together.