(PT) Operations Assistant, CMCC BizHub
Atlantic Cape Community College · Mays Landing, NJ · 1 mo ago
ManagementFull-time
Description The Operations Assistant supports the Cape May County Campus BizHub Director by providing hands-on administrative and technical support to increase awareness of the program and resources available to entrepreneurs or future entrepreneurs. Examples of Duties Create, schedule, and manage content for Cape May County bizHub's social media platforms (Facebook and other channels) and assist with website updates to promote programs, events, and resources.Attend and staff tabling, networking, and community outreach events to represent the bizHub and engage prospective clients.Proactively reach out to new and existing local small businesses—via phone, email, and in-person visits—to raise awareness of bizHub services and encourage participation.Answer incoming phone calls and respond to basic inquiries from potential clients, providing information about programs and services and directing more complex questions as needed.Schedule client consultations, training sessions, and follow-up appointments; maintain accurate calendars, and coordinate logistics.Support the maintenance of accurate client records and help ensure confidential data is handled appropriately.Assist with collecting and compiling basic program and participant data for internal reporting.Help develop and distribute promotional materials and messaging in collaboration with the Director and, when appropriate, the College's Marketing and College Relations Department.Following training on the equipment; assist in the operation of the bizHub's maker space to include 3D Printers, Vinyl CNC cutters, Laser Engravers, and embroidery machines to support local businesses.Build and nurture relationships with local businesses, chambers of commerce, libraries, economic development partners, and other community stakeholders through regular outreach.Represent the CMC bizHub at internal and external events as assigned.Perform related duties as assigned to support the overall mission and operations of the bizHub. Education Typical Qualifications Associates Degree Experience Sales and public outreach experienceSocial media, community outreach, and public speaking experience1-2 years of experience that demonstrates knowledge, skills, and abilities in a business environment Competencies And Skills Proficient with Google Workplace or Microsoft 365Experience with social media content creation and managementAbility to lift 50 lbs for tabling eventsStrong interpersonal, written, and verbal communication skills.Experience or demonstrated interest in small business, economic development, community outreach, or nonprofit/program coordination preferred.Organized, reliable, and able to manage multiple priorities.Ability to work both independently and collaboratively under the direction of the Director.Valid driver's license and reliable transportation for local outreach and events. Supplemental Information Terms Of Employment This position may require scheduling to include evenings and weekends and duties at any Atlantic Cape campus and other locations related to delivering the program objectives.