PT Morning Customer Service Representative
National Fitness Partners · Ocean City, MD · 1 wk ago
On-siteCustomer Service$15/hrFull-time
Customer Service Representative
Responsibilities
- Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script.
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Process beverage or merchandise purchases through the point of sale system.
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
- Provide a clean, sanitized and safe club environment.
Requirements
- Part-Time: Starting at $15 per hour.
- Schedule: Wednesday: 8a-11p, Friday: 9a-2p, Saturday: 8a-12p, Sunday: 8a-12p.
- Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Benefits
- Growth Opportunities: Over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts.
- PTO for all employees.
- Employee Assistance Program.
- Free employee Black Card Membership.