PT Key Holder

About the role

The Lead, Sales (Key Holder) role inspires customers to express themselves in their home, drives sales, and ensures the store meets financial goals and visual standards.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing their home
• Provide daily support to the management team by performing opening and closing routines, register functions, and back office procedures
• Supervise to ensure the store meets financial goals and associates provide world-class service to guests
• Maintain the store's visual, replenishment, cleanliness, safety, and back of house standards during manage-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy

Criteria

• Effective communication, organization, and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home-related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand-specific resources and WSI University

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).