PT Employed Optometrist- Annapolis, MD- LensCrafters
Job Description
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team.
Ensures LensCrafters is recognized as a medical eyecare provider within the community. Operates as successful stakeholder to all leaders within the organization & local market. Places the patient/customer 1st & delivers excellent service. Strives to exceed expectations on all KPIs. Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
- Make eyewear recommendations based on patients/customers’ needs
- Explain each step of the eye exam; listen carefully to patients/customers
- Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well-being
- Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
- Addres all patient/customer visual lifestyle needs including medical and surgical recommendations (if applicable)
- Conducts services in line with protocol and standards of care; establishes Doctor/Patient Relationships
- Ensures all patients receive accurate diagnosis & appropriate recommendations
- Establishes a positive Doctor/patient relationship
- Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences
Basic Qualifications
- Doctor of Optometry
- Commitment to quality patient care
- Knowledge of Medical Optometry, including Billing and Coding
- Knowledge of Surgical Care and practices pertaining to Optometry
- Knowledge of current Optometric theory & technology
- Strong communicator & listener
- Problem solving ability
- Solid Organization skills