PT Door Person

Responsibilities

• Welcome Guests on arrival and assist with their luggage
• Oversee delivery and safe keeping of luggage, keep the luggage room in order
• Stay current on all hotel services as well as VIP requirements and special events
• Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
• Provide support to the Concierge in cases of emergency
• Comply with all hotel security, fire regulations and Health and Safety legislation
• Project a professional manner with an emphasis on hospitality and guest service

Qualifications

• Previous driving experience preferably in the hotel, leisure or retail sector
• Impeccable personal presentation with good communication skills
• Energy and enthusiasm with an eye for detail
• Calm, courteous and discreet
• A passion for delivering exceptional levels of guest service
• Good grooming standards
• Previous experience in as Doorperson or Concierge in busy hotels (advantageous)