PT Dispensary Sales Associate (Budtender) Sycamore Township

Job Summary

The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in the state of Ohio who provides professional, compassionate, and educational assistance to medical and adult‑use customers. This role focuses on exceptional customer service while maintaining compliance with all Division of Cannabis Control (DCC) regulations.

Key Responsibilities

• Welcome and assist customers upon arrival.
• Verify ID and patient registry status.
• Educate customers on strains, cannabinoids, and product types.
• Guide customers to select appropriate products.
• Maintain confidentiality and uphold HIPAA standards.
• Work efficiently in a fast‑paced retail environment.
• Maintain accurate sales and dispensing records.
• Follow all DCC regulations and OAC 3796 standards.
• Dispense cannabis using MMCP and POS software.
• Report suspicious activity immediately.
• Maintain cleanliness and organization of the dispensary.
• Assist with receiving, labeling, and stocking inventory.
• Perform opening/closing duties and compliance reports.
• Attend training sessions and maintain product knowledge.
• Demonstrate reliability, teamwork, and punctuality.

Qualifications

• Must be 21 years or older.
• Hold or obtain a Dispensary Employee License (DCC).
• High school diploma or GED required.
• Retail or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Pass BCI/FBI background checks.
• Basic math, computer, and cash‑handling skills.
• Previous security, law enforcement, military, or asset‑protection experience preferred.
• Valid driver’s license (if required for armored escort or site patrol duties).
• Strong observation, conflict‑resolution, and situational‑awareness abilities.

Physical Requirements

• Ability to stand for long periods (8‑10 hours) and lift up to 30 lb (up to 25 lb for routine tasks).
• Manual dexterity to operate registers and label products.
• Flexible scheduling including evenings, weekends, and holidays.
• Must complete DCC‑compliant onboarding before floor duties.
• Ability to respond quickly to emergencies.

Core Competencies

• Professionalism under pressure
• Situational awareness
• Integrity & discretion
• Clear chain‑of‑command communication
• Regulatory compliance mindset
• Customer service orientation

Why Join The Garden

At The Garden, we value our team as much as our guests. You’ll gain hands‑on cannabis education, customer‑engagement experience, and opportunities for career growth in a supportive and compliant retail environment.

Benefits

• Competitive health insurance
• Employee discounts at King City Gardens dispensaries