PT Design Studio Specialist | Pottery Barn Kids
Pottery Barn Kids · Durham, NC · 1 wk ago
On-siteArt & CreativeFull-time
Responsibilities
- Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
- Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
- Create and present design plans based on client's needs, style, preferences and living space.
- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
- Utilizing exemplary World-class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
- Strong communication, clienteling and customer follow-up skills.
- Experience in working with the elements of design preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time.
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands.
- A 401(k) plan and other investment opportunities.
- A wellness program that supports your physical, financial and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).