PT Customer Service Representative
National Fitness Partners · Rockingham, NC · 3 wk ago
On-siteCustomer Service$11/hrFull-time
Responsibilities
- Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script.
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Process beverage or merchandise purchases through the point of sale system.
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
- Provide a clean, sanitized and safe club environment.
Requirements
- Availability: Monday-Thursday (3:00pm-11:00pm), Friday-(1:00pm-9:00pm), Weekends-(Open Availability).
- Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Benefits
- Growth Opportunities: Over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts.
- PTO for all employees.
- Employee Assistance Program.
- Free employee Black Card Membership.