Jobs · Customer Service · New Jersey

PT Cashier

Ralph Lauren · Tinton Falls, NJ · 3 wk ago
Customer ServicePart-time

About the role

Ralph Lauren Corporation is seeking a Cashier to join our team. This role is available as both full-time and part-time.

Responsibilities

  • Create exceptional customer experiences by greeting customers warmly and handling inquiries professionally.
  • Cross-sell and upsell products to enhance customer satisfaction.
  • Share product knowledge and passion for Ralph Lauren fashion with customers.
  • Balance multiple tasks while maintaining customer service priority.
  • Process all sales transactions efficiently (cash, credit, debit, checks).
  • Validate and inspect returned merchandise, ensuring it is in saleable condition and eligible for return.
  • Escalate any concerns to management as needed.
  • Manage promotional offers and coupon redemption accurately.
  • Execute Ship to Home orders with precision.
  • Maintain customer profiles in the Point of Sale (POS) system.
  • Accurately process merchandise (scanning, folding, bagging).
  • Maintain cleanliness of cash wrap, queue line, and surrounding areas.
  • Support visual merchandising standards following company guidelines.
  • Provide feedback to management on product and category opportunities.

Requirements

  • Experience or similar industry experience in a complex, high-volume or high-profile specialty environment is preferred.
  • Effective communication skills with customers and store personnel.
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
  • Ability to operate the register, stand, move and walk for multiple hours.
  • Flexible schedule to meet the needs of the business, including day, evening, weekends, overnight shifts, and travel (as required).
  • Build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

  • High school diploma or equivalent.
  • Valid driver’s license and reliable transportation (if applicable).

Skills

  • Customer service skills.
  • Attention to detail.
  • Basic computer skills, including familiarity with POS systems.

Benefits

  • Paid time off.
  • Health insurance options.
  • Retirement savings plan.

Pay

  • $12.00 - $14.00 per hour, depending on experience.

Schedule

  • Variable, based on business needs.

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