PT Brand Partnership Associate

About the role

Join our team as a PT Brand Partnership Associate and elevate your career by representing innovative designed for life products at third party in-store events! This role offers the opportunity to showcase your sales expertise and passion for customer engagement by delivering impactful product demonstrations to drive brand awareness and sales!

Responsibilities

• Travel to temporary Lovesac events located in third-party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during the limited-time Lovesac event.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote our Lovesac post-purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Absorb Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with Management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring.
• In-store responsibilities include but are not limited to:
• Actively engage with customers using our selling techniques and product demonstrations.
• Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post purchase.
• Conduct customer outreach by using company provided tools/communication methods.
• Provide attentive service to ensure customer needs are met and build customer loyalty.
• Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
• Promote services including customization options, delivery, and post-sales support when engaging with customers.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
• Meet or exceed Lovesac event demand plans and key performance indicators.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Qualifications

• Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current vehicle insurance.
• Must reside within 30 miles from the location and within the same state that is listed on the job posting.
• Minimum of 1 year of high-paced experience in a retail or customer service role required.
• Experience in a temporary or event-based setting preferred.
• Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third-party events and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
• Ability to stand for an extended amount of time and must be able to move objects (including regularly lifting medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position.
• Must be able to assemble furniture and displays while working on the sales floor.

What's In It For You

• Sales Incentive Bonus Program: Potential bonus up to $675 per quarter
• Paid Time Off: Accrue up to 26 hours annually
• Benefits: Health Plan Discount, Employee Assistance Program, Financial Wellness Tools, Pet Insurance
• Associate Discounts
• 401K Matching Contribution
• Mileage Reimbursement

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live. At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we’re driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work.