PT Brand Ambassador

About the Company

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups, and Celebration.

About the Role

Part-Time Brand Ambassadors have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors serve as the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter.

Responsibilities

• Drive business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively focus on the customer at the core of all decisions to support company initiatives.
• Participate in team training to execute business results.
• Utilize "More Ways to Shop" to drive business results and support the use of new technology.
• Represent customer experience expectations in-store and deliver a consistent experience aligned with RL Brand expectations by supporting the company and store vision.
• Champion RL core values and support a collaborative environment with the customer at its core.
• Engage in networking to start building a clientele.
• Provide ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes (e.g., Gladly, Click to Zoom, JRNI, Ship to Home).
• Broaden customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provide necessary feedback to Management on category opportunities or needs.
• Ensure the sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.