PT Barista

About the Role

This role is responsible for preparing coffee shop beverages and food, operating the cash register, and receiving payment in a timely and efficient manner while displaying courteous customer service at SpartanNash, a food solutions company delivering grocery and household goods across all 50 states.

Responsibilities

• Prepare coffee shop beverages; brew, mix, and/or blend beverages according to set standards.
• Prepare food items according to procedures.
• Ensure food and beverages are handled safely and work is completed in a clean environment.
• Operate cash register to itemize customer purchases and process payments (cash, checks, credit cards, gift certificates, coupons, etc.).
• Stock items and rotate coffee items and merchandise displays.
• Maintain understanding of current store programs and product locations.
• Understand and efficiently operate check-stand and coffee shop equipment.
• Notify the department lead or manager if products and supplies need to be ordered.
• Comply with Company policies regarding security, cash handling, product handling, and safety/sanitation procedures.
• Maintain a clean and well-stocked department.
• Communicate Company programs (loyalty program, scans, in-store specials, coupons) to customers and model high service standards.
• Follow all PPE, safety, food safety, cleaning, and guest experience guidelines.
• May be assigned tasks in other departments based on customer experience needs.
• Perform additional responsibilities as assigned.

Requirements

• High school diploma or GED (preferred).
• One year of retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.

Physical Requirements

• May be required to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Must stand and walk for extended periods, and may bend, stoop, twist, and turn frequently.
• Works in a typical retail store environment with varied temperatures, outside weather conditions, and low to moderate noise levels.

Benefits

SpartanNash offers a robust and competitive Total Rewards benefits package as part of its People First culture.