PT Banquet Server

About the role

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.

Qualifications

• Minimum of six (6) months’ work experience in service-oriented environment.

Skills and Abilities

• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to get along well with others.
• Ability to receive and carry out instructions in a timely manner.
• Positive customer service oriented attitude at all times.
• Maintain proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Able to undertake and complete multiple tasks.
• Attention to detail.

Other Qualifications

• Requires ability to work flexible hours, including nights, weekends and holidays in addition to normal business hours.
• Physical Demands: Performing repetitive eye/hand coordination; daily lifting and carrying up to 25 Ibs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects; not subject to adverse conditions; irregular hours will be required.

Pay

Competitive salary.

Schedule

Flexible schedule, including nights, weekends, and holidays.