PT Administrative Assistant - Van Wagenen

About the role

The Administrative Assistant at The Greens will receive general supervision, direction and guidance from the Community Manager. The Administrative Assistant will assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail and generally being a helpful and positive presence in the workplace.

Responsibilities

• Comply with established policies and procedures and not take any actions to such guidelines without authorized approval
• Handle telephone calls professionally and in a prompt manner
• Ensure resident selection and orientation follows the HUD Manual and the Community Realty Management Occupancy Manual
• Maintain and organize resident files according to the CRM Residential Occupancy Manual
• Aid with leasing of vacant apartments
• Ensure all certifications and recertifications being conducted follow the HUD Manual
• Maintain the waiting list according to the HUD Manual. Make sure all applications are added to the waiting list and processed in a timely manner
• Ensure EIV and TRACS are utilized according to HUD protocol
• Write work orders immediately and process them for the maintenance department
• Aid management on required paperwork for new move-ins, move-outs, recertifications and other HUD required paperwork
• Collect rent and other payments on a daily basis and prepare for deposit
• Prepare computer reports periodically required by CRM Residential and file accordingly
• Aid residents with various local social services and other related agencies
• Aid Community Manager in court when required
• Aid Community Manager with newsletters and other marketing material
• Contribute to resident satisfaction and the achievement of property goals

Requirements

• A high school diploma or equivalent education required
• Previous experience as an administrative assistant required
• Previous experience in property management is a plus
• Proficiency in Microsoft Office (Excel and PowerPoint in particular)
• Able to work with a variety of people and make them feel comfortable quickly
• Must be able to multi-task
• Able to work any scheduled hours as well as additional hours needed to complete the job
• The position requires effective oral and written communication skills
• Strong customer service skills required
• Must have strong organizational and time management skills

Pay

Pay Rate: $21.00 per hour

Schedule

PT Schedule: 3 days/wk