Psychology Intake Liaison

Additional Information About The Role

BJC HealthCare System is hiring a Full-Time Psychology Intake Liaison for St. Louis Children's Hospital, at our SLCH Spec Care Center South (5114 Mid America Plaza, STL 63129).

Position Details

• Full -Time (40 hours per week)
• 8:30am-5pm Monday thru Friday

Why Join Us?

• Work with a highly skilled, compassionate, supportive, and caring team
• Growth Opportunities to learn new skills and advance

Next Steps:

If selected to move forward with Interview Process, a Talent Advisor will contact you via email for a screen.

Overview

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.”

Role Purpose

In addition to managing incoming calls, scheduling patients with providers, and completing necessary medical office tasks this position acts as the liaison between the psychology department and patients, potential patients, and referring providers. This position requires flexibility to perform duties from any department location as needed. The Intake Liaison is responsible for ensuring seamless patient scheduling and verification of patient insurance coverage for anticipated psychological services.

Responsibilities

• Managing up-to-date and having continuous understanding of insurance benefits related to psychological services; including but not limited to CPT and ICD-10 knowledge, authorizations, single case agreements, copay/coinsurance
• Adequately adhere to system and department policies and procedures to ensure effective and efficient workflow optimizing the electronical medical record system used.
• Perform medical office responsibilities and tasks.
• Schedule patients with appropriate department providers based on referrals received through the electronic medical record system or fax; scheduling includes but is not limited to determining appointment date and time, sending and obtaining new patient paperwork, verifying insurance benefits and obtaining authorization, coordinating with multi-disciplinary clinics.
• Manage department phone line and triage incoming calls as well as responding appropriately to medical record requests, completing affidavits and obtaining notarizations when necessary.

Minimum Requirements

• Education: High School Diploma or GED
• Experience: 2-5 years

Preferred Requirements

• Education: Associate's Degree
• Experience: 5-10 years

Benefits And Legal Statement

BJC Total Rewards

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance*
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To Learn More, Go To Our Benefits Summary. Not all benefits apply to all jobs

Equal Opportunity Employer