PSC Site Coordinator

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a vast laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

About the role

This position coordinates and oversees activities at Patient Service Centers within an assigned area. The Phlebotomy Site Coordinator works closely with PSC staff, management, laboratory staff, and clients to ensure optimal operation. The role also involves performing phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

Responsibilities

• Observe and report performance, compliance, or staffing-related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels, and information logs
• Review monthly productivity reports and report deviations as necessary
• Address customer service issues promptly and respectfully
• Promote teamwork, cohesiveness, and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other tests
• Perform accurate and timely data entry of patient information
• Process billing information and collect payments as necessary
• Prepare collected specimens for testing and analysis
• Handle administrative and clerical duties as needed
• Travel to additional sites when required

Requirements

• High school diploma or GED (or equivalent)
• 1+ years of experience as a phlebotomist
• In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency
• In-depth knowledge of phlebotomy duties, responsibilities, and techniques
• Proven track record in providing exceptional customer service
• Strong written and verbal communication skills
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and a clean driving record (if applicable)
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

Preferred Qualifications

• 1+ years of experience as a people leader

Pay

$19–25 per hour. All job offers will be based on a candidate’s skills, prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Schedule

Monday–Friday, 5:45 AM–2:15 PM. Additional days and hours may be required.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including:

• Medical, dental, and vision coverage
• Life, short-term disability (STD), and long-term disability (LTD) insurance
• 401(k) retirement plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

Employees scheduled to work less than 20 hours per week, casual, intern, and temporary employees are eligible only for the 401(k) plan. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.