Provincetown Marina Launch Operator

Responsibilities

• Safely operate launch vessels in Provincetown Harbor while adhering to all maritime regulations and marina policies.
• Provide first-class customer service to marina guests, transient boaters, and mooring customers.
• Auxiliary in assisting passengers boarding and disembarking launch vessels safely.
• Transport guests, crew, luggage, provisions, and supplies to and from vessels on moorings.
• Maintain clear and professional communication via VHF radio with marina staff, guests, and harbor traffic.
• Conduct pre-trip and post-trip vessel inspections and complete daily vessel checklists.
• Monitor weather and harbor conditions to ensure safe operations.
• Assist with fueling, cleaning, and routine maintenance of launch vessels.
• Maintain cleanliness of vessels, launch docks, waiting areas, and associated facilities.
• Support marina events and activities that may occur outside normal operating hours.
• Provide local knowledge and recommendations to visitors, helping create a memorable Provincetown experience.
• Contribute to a positive, safe, and professional team environment.
• Perform additional marina-related duties as assigned.

Position Requirements

• Must possess a valid U.S. Coast Guard Launch Operator's License (OUPV/6-Pack or greater).
• Valid driver's license required.
• Previous boating experience required; launch, passenger vessel, or commercial vessel experience preferred.
• Ability to safely operate small commercial passenger vessels.
• Ability to use VHF radio communications professionally.
• Strong customer service and interpersonal skills.
• Ability to lift and carry up to 50 pounds.
• Comfortable working outdoors in varying weather conditions.
• Ability to swim.
• Ability to read, write, and communicate effectively.
• Reliable, punctual, and detail-oriented.
• Knowledge of Provincetown and Provincetown Harbor is highly desirable.
• Must be available to work weekends, holidays, evenings, and other peak operating periods as needed.