Provider Specialist

About the role

This position will be responsible for assisting with oversight of Non-Metro Area Agency on Aging service providers including assessments, technical assistance, program and policy compliance, etc. This position will also assist with providing training, coordinating training with other agencies and organizations. This is a full time, non-exempt position with extensive travel throughout the state.

Responsibilities

• Responsible for assessments, technical assistance, program and policy compliance with designated providers/vendors | 80%
• Responsible for assisting with Non-Metro AAA provider training | 10%
• Affection with Non-Metro AAA program duties as assigned | 10%

Qualifications and Skills Required

• Program management or relatable experience, preferably in senior services
• Demonstrated understanding and application of applicable federal, state, and local regulations and policies
• Demonstrated understanding and application of program planning concepts, principles, and practices
• Demonstrated ability to design corrective action plans, assist in attainment of goals, and to identify problem areas
• Requires strong coordination at the local, state, and federal level to develop and provide assistance that is applicable and accessible to the service provider needs
• Valid New Mexico driver's license that will allow the candidate to travel and oversee provider sites and projects

Knowledge and Abilities

• Good managerial and supervisory skills
• Knowledge of problem-solving techniques and ability to make good, sound judgment decisions
• Ability to establish priorities and to assess and prioritize multiple tasks, projects and demands
• Maintain effective working relationships with NCNMEDD staff, contractors, and Board members
• Knowledge of federal, state, and local regulations and policies
• Experience with budgeting principles and practices and ability to analyze financial information
• Good oral and written communication skills
• Ability to work and perform in conflict/crisis environments
• Knowledge of program planning concepts, principles, and practices
• Demonstrate behavior that maintains the organization's credibility, integrity, and positive image in the community

Supervisory Responsibilities

This is not a supervisory position.

Physical Demands

This position requires basic physical demands for working in an office environment including, sitting for long periods, using computers and other typical office equipment, driving a car/van, carrying documents, and walking.

Training

No special training is required for this position. Standard training for all employees will be applied to this position as well as any training deemed beneficial by management in the future.

Decision-Making

This position requires typical decision-making responsibilities required in a day-to-day office working environment.

Communications

Interacts with NCNMEDD employees and contractors, New Mexico state agency staff, state and local elected officials, the public, and private and/or corporate entities.

EQUIPMENT USED

• Typical office equipment will be used such as computers, calculators, phones, copier/printers, projectors, and cars/vans.

Work Environment

This position will work in a standard, smoke-free, indoor office environment with other staff. The position requires extensive travel.

Conduct

The North Central New Mexico Economic Development District (NCNMEDD) has a direct and vital impact on the quality of life for those we serve. Accordingly, the services we provide require honesty, impartiality, and fairness, and must be dedicated to the protection and promotion of the public health, safety, and welfare. As an employee and representative of NCNMEDD and its Board of Directors, all personnel are required to exhibit and practice the highest standard of honesty and integrity and must perform under a standard of professional behavior that requires adherence to the highest principles of ethical conduct in all aspects of the position.