Provider Service Coordinator

About the Role

Community Options, Inc., a national non-profit agency providing services to individuals with disabilities in 12 states, is actively seeking an experienced Provider Service Coordinator in Austin / Pflugerville, TX. The Provider Services Coordinator (PSC) assesses the needs of individuals with intellectual and developmental disabilities, identifies potential support services, and coordinates services that promote physical, intellectual, emotional, and social life skills development.

Responsibilities

• Advocate for the needs and choices of individuals in our care
• Assist with determining appropriate support services during placement and transition
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team, including concerns, observations, and behavioral developments
• Develop and monitor training goals and objectives aligned with ISP/PCP
• Communicate with families and guardians of supported individuals as needed
• Identify, develop, and coordinate community resources and support
• Submit documentation to maintain eligibility for government assistance programs
• Ensure accurate and timely completion of program documentation and billable records
• Serve as an active member on each individual’s planning team
• Perform direct support professional duties when staffing needs arise
• Cooperate with license and department staff during inspections, inquiries, or investigations

Requirements

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities
• Bachelor’s degree preferred; may be required in some states
• Valid driver’s license with a satisfactory driving record
• Team-oriented with demonstrated leadership experience
• Experience with problem-solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports

Qualifications

Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing.

Pay

Starting Salary: $44,000 per year

Benefits

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships with tuition reduction

Please Visit Our Website to Complete an Online Application: Careers.comop.org

Community Options is an Equal Opportunity Employer M/F/D/V. We may use AI tools to support parts of the hiring process, but final decisions are made by humans. For more information about data processing, please contact us.