Provider Relations Representative I

Purpose

Purpose that inspires. Impact that improves lives. Join us in building healthier communities.

About the role

Western Health Advantage is seeking a Provider Relations Representative I to support accurate and compliant provider data management. This role is ideal for someone who enjoys data-focused work, problem-solving, and collaborating across teams in a healthcare environment.

Responsibilities

• Maintain and update provider data (additions, terminations, changes) with strong accuracy
• Manage and respond to time-sensitive emails and requests
• Research and resolve provider data discrepancies and issues
• Support provider reporting, including monthly and quarterly deliverables
• Provide and manage access to eligibility systems for providers
• Assist with system testing (Facets) and website updates
• Collaborate with internal teams, provider groups, and vendors

Requirements

• Associate’s degree in Business Administration or related field
• 2+ years of healthcare experience (HMO preferred)
• Strong attention to detail and ability to manage multiple priorities
• Intermediate skills in Excel, Word, email, and database systems
• Experience with Facets is a plus

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Not specified

Pay

• $22.00 – $24.00 hourly

Schedule

• Hybrid