Provider Relations Lead (PA)

About the role

The Provider Relations Lead will be pivotal in establishing and scaling CHOP-Soar Autism Center’s presence throughout the Philadelphia metro area by building relationships with healthcare providers and creating long-term referral relationships.

Responsibilities

• Build and maintain a robust network of referral partners that support CHOP-Soar Autism Center’s market entry and long-term growth.
• Conduct ~20 in-person practice visits / week to pediatricians, psychologists, speech/occupational therapists, and early intervention providers to establish and strengthen partnerships.
• In-person visits include: (a) unscheduled office drop-ins to maintain relationships and (b) formal meetings to educate / pitch providers.
• Stay current on industry trends and evidence-based practices to position CHOP-Soar Autism Center as a thought leader in integrated autism care.
• Act as a resource for providers by addressing inquiries, offering solutions, and facilitating collaboration to ensure seamless patient referrals.
• Provide regular updates to providers and referral coordinators on patient referrals.
• Update CRM daily to document all demand generation activities. Review engagement metrics to evaluate outreach effectiveness and recommend strategies for improvement.
• Provide regular updates to the Senior Director of Growth & Development, summarizing achievements, challenges, and opportunities in the market.
• This role will dotted-line report to the Market Operations leadership team to ensure close collaboration and submarket prioritization alignment for outreach activities.
• Collaborate with Marketing to develop provider and community-facing materials.
• Organize and participate in select, high-impact community events, such as provider workshops or dinners, continuing education sessions, and community health fairs, to promote CHOP-Soar Autism Center’s mission and services.

Qualifications

• Bachelor’s degree in healthcare, business, or a related field.
• 3-5 years of experience in provider relations, healthcare sales or account management.
• Valid U.S. driver’s license and personal vehicle to use for in-person visits to provider practices (mileage reimbursement provided).
• Ability to travel ~80% of the time within Philadelphia metro area.
• Eager to join a fast-paced start-up that is scaling rapidly.
• Strong understanding of healthcare providers and health systems.
• Exceptional interpersonal, presentation, and communication skills, with the ability to adapt messaging to diverse audiences.
• Highly organized, detail-oriented, and motivated to work independently.

Benefits & Support

• Medical, dental, and vision benefits.
• Paid time off and company holidays.
• Retailment benefits (e.g., 401(k) with employer contribution).
• Professional development and training support.

Pay

$100,000-110,000 per year

Schedule

Frequent (4-5 days / week) local travel within the Philadelphia metro area and some travel to meet in-person with referral sources.