Provider Growth Associate

What You'll Be Doing

• Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.
• Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs.
• Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location.
• Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues.
• Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers.
• Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline.
• Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network.
• Uphold provider vetting and disqualification standards — completing playbooks and documentation promptly so quality doesn't erode as volume goes up.
• Consistently meet and exceed weekly, monthly, and quarterly KPIs, including meetings complete, activation, conversion targets, and personal growth goals.

You'll Be a Good Fit If You're

• Deeply passionate about mental health and excited to help providers build their own practice and expand access to care.
• Organized, detail-oriented, and thrive when managing a full daily meeting schedule and a robust sales pipeline.
• Able to manage and convert a high volume of inbound leads in a fast-paced environment, without sacrificing quality or conversion rate as volume grows.
• Comfortable working in an AI-enabled environment — you'll have real-time dashboards, call scoring/coaching feedback, and automated nurture workflows supporting you, and you're excited to lean on those tools to better enable your work.
• Able to adapt well to change and enjoy learning new systems, processes, and tools — this role will evolve as our operating model matures.
• Collaborative, coachable, and excited to grow in a fast-paced startup environment.

Bonus

• Prior experience in a customer-facing or sales role, particularly in healthcare or SaaS.

Pay

Fully Remote Commitment: $31.11/hour + $24,500 variable compensation. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.