Provider Engagement Specialist – Field Remote (Charlotte, NC)

About the role

Alignment Health is seeking a Provider Engagement Specialist to join the Provider Engagement team supporting the Charlotte, NC market. This field-remote role involves building relationships with physician practices and provider groups to improve performance across various metrics.

Responsibilities

• Build and maintain collaborative relationships with providers and their staff to support growth, retention, and performance improvement.
• Partner with providers to improve performance on key performance indicators (KPIs).
• Conduct initial provider onboarding and provide support for ongoing provider education.
• Aid in the development of training and educational materials/tools.
• Create provider in-service and implementation packets.
• Facilitate and serve as a single point of resolution for provider issues.
• Represent Alignment Health at provider meetings, trainings, and community events.
• Document meeting minutes and action items as needed.
• Maintain weekly summary of activity and submit reports on a weekly basis.
• Attend and participate in all staff meetings as required.
• Perform special projects as assigned.

Requirements

• Minimum 2 years related experience and/or training, or equivalent combination of education and experience.
• Experience in provider relations / contracting with an HMO or IPA, medical group or institutional provider required.
• B.A./B.S. or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.