Protective Services Senior Manager

Protective Services is part of The Walt Disney Company’s Global Security organization. We conduct, supervise, or coordinate Disney enterprise assistance and support by providing operational capabilities, technical expertise, and policy or procedural recommendations in the performance of crucial services alongside internal partners, regional security teams, third-party security vendors, law enforcement, government agencies, and emergency services.

About the role

The Protective Services Senior Manager will employ functional expertise and a strong strategic and analytical approach in conducting the Protective Services program. This role improves the value of centralized services, including key business partnerships and building consensus among business units, while championing an atmosphere of trust and confidence through integrity, professionalism, and efficiency.

Responsibilities

• Primary security service provider and coordinator for security support to the Senior Executive Leadership Team.
• Work independently to provide and coordinate direct security support locally and during travel, including communication with executive staff, security planning, risk assessments, scheduling Protective Services team members and external partners, and management of workplace and residential security projects.
• Lead sophisticated projects requiring policy recommendations and written briefs for executive leadership, as well as coordination and implementation of findings for senior executives and staff.
• Independently plan and handle security trips as a team lead or team member.
• Manage relationships with authorities who provide insight or influence regarding security matters important to the company.
• Serve as the primary point of contact for executive staff on matters relating to the security of senior executive leadership.
• Oversee the day-to-day performance and supervision of executive protection activities, including development, mentorship, and implementation of protective security policies and procedures.
• Provide advice, plan support, and schedule internal team members and external partners.
• Conduct comprehensive risk assessments by developing methods and requirements to standardize, analyze, communicate, and mitigate potential threats.
• Partner with The Walt Disney Company Sourcing and Procurement, Labor Relations, and Legal teams to identify bonded, insured, and licensing-compliant third-party security vendors.
• Directly supervise and conduct assessments of third-party security vendor compliance with established security requirements, licensing, training, and efficiency.
• Establish relationships and improve business processes to identify partner needs, potential gaps, and enhance The Walt Disney Company security culture.
• Maintain consistent and timely communication by promptly responding to emails, messages, and phone calls. Ensure company-issued devices are monitored and accessible to support dynamic operational needs and scheduling adjustments.
• Continually seek ways to improve and position the organization for future success.

Requirements

• 10+ years of confirmed experience in positions of growing responsibility within private sector corporate security or a related public sector, government agency, or military organization, including 5 years of supervisory experience.
• Valid California Bureau of Security and Investigative Services (BSIS) Security Guard License.
• Valid California Driver’s License.
• Ability to remain calm under stressful driving conditions and experience with defensive driving tactics and training.
• Experience leading protective security details in the United States and abroad.
• Excellent written and interpersonal communication skills.
• Confirmed experience conducting security advances, planning and leading special events, investigations, and risk assessments.
• Demonstrated track record of partnering with various organizations within a large global corporate environment to achieve specific goals and objectives.
• Strong strategic and operational capabilities with experience assessing and implementing operational contingency plans based on risk.
• Solid understanding of physical security systems, including intrusion detection systems, CCTV, alarm monitoring systems, communications devices, and other security-related software/hardware.
• Working knowledge of event security to conduct assessments and provide or implement recommendations for protecting VIPs, events, facilities, and intellectual property.
• Demonstrates resiliency, good judgment, and tact in dealing with business and corporate challenges.
• Attention to accuracy and ability to work under pressure, consistently meet deadlines, and prioritize according to business needs.
• Flexibility and adaptability with work hours, including weekends, nights, and travel as required.

Qualifications

• Bachelor’s degree or international equivalent (or equivalent experience).

Preferred Qualifications

• Event security experience and skills to assist the Production Security team with security matters affecting productions or events, production executives, production management, VIPs, crew, and vendors.
• Strong cross-group collaboration and relationship leadership skills, including advising and coordinating remote teams to achieve deliverables.
• Advanced degree or certificate or international equivalent.

Benefits

Disney offers a rewards package to help you live your best life, including health and savings benefits, educational opportunities, and special extras only Disney can provide. Learn more about our benefits and perks.

Pay

The hiring range for this position in Burbank, CA is $153,200 to $205,400 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to medical, financial, and other benefits, dependent on the level and position offered.