Protective Agent

About the role

The Unarmed Protective Agent (Security Officer) is responsible for maintaining the security and safety for our clients – their staff, employees, and vendors - and serve as a visible deterrent to illegal activities on client’s property.

Responsibilities

• Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas including the main building, outlying buildings, grounds, parking areas, stairways, etc.
• Responds quickly and effectively to emergency and non-emergency situations.
• Ability to work in more intensive environments that may include significant issues with trespassing, drug traffic, and other actions.
• Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.
• Physically intervenes during crises.
• Escorts persons and assists client personnel as needed.
• Maintains a positive working relationship with co-workers, client staff members, and other client vendors.
• Maintains a functional knowledge of a facility and where applicable of multiple facilities.
• Enforces and abides by all policies and guidelines of the client.
• Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.
• Other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education: A High School diploma or equivalency is required. Prefer a college degree in Criminal Justice or Security discipline, or successful completion of Police Academy, or experience in one of the following areas: Military Police, Correctional Officer, Law Enforcement, Customer Service.
• Experience: Prefer previous experience working with the public in a service setting. Guard Cards in the Denver area are preferred.
• Certifications: Basic Officer, Advanced Officer, and Supervisor Certifications preferred or must be completed within 1 year of assignment.
• Other: Must be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certifications. Ability to complete all training and pass all competency tasks in the allotted time to include, but not limited to, Team training, Basic Firearms and TASER training, and client new employee orientation and security procedures and policies.

Benefits

• This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.
• All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
• Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Pay

DOE: $19.29 / Hour

Schedule

Various shifts are available: 1st shift - 6:00 AM to 2:45 PM; 2nd shift - 2:45 PM – 11:00 PM; 3rd shift - 11:00 PM to 6:00 AM. (This is a temp-to-hire with the eligibility of full-time permanent placement.)

Work Location

Denver International Airport (DIA - Denver).

Background Compliance

In accordance with the CLIENT’S security and background requirements, the incumbent must pass a thorough background check per the CLIENT’s contract. This may include a criminal history search, CBI/FBI fingerprints, CBI name check, MVR/DMV search, psychological screening, sex offender search, SAM/OIG search, CAPS check, DORA check, drug and/or alcohol screening, DOT testing, or any additional requirement set forth by the CLLENT to ensure security compliance.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - CONTINUOUSLY
Moderate: 15-44 lbs - CONTINUOUSLY
Light: 14 lbs & under - CONTINUOUSLY
Carrying Heavy: 45 lbs & over - CONTINUOUSLY
Moderate: 15-44 lbs - CONTINUOUSLY
Light: 14 lbs & under - CONTINUOUSLY
PUSHING/PULLING - CONTINUOUSLY
REACHING ABOVE SHOULDER - CONTINUOUSLY
AT SHOULDER - CONTINUOUSLY
BELOW SHOULDER - CONTINUOUSLY
TWISTING - CONTINUOUSLY
BENDING - CONTINUOUSLY
KNEELING/CRAWLING - CONTINUOUSLY
SQUAT - CONTINUOUSLY
CLIMBING USE OF LEGS ONLY (STAIRS) - CONTINUOUSLY
USE OF ARMS & LEGS (LADDERS) - CONTINUOUSLY
HEARING - CONTINUOUSLY
VISION
Visual, close - CONTINUOUSLY
Visual, distant - CONTINUOUSLY
Visual, depth perception - CONTINUOUSLY
HANDS/FINGERS
Simple grasping - CONTINUOUSLY
Fine manipulation - CONTINUOUSLY
REPETITIVE MOVEMENTS - CONTINUOUSLY
WALKING - CONTINUOUSLY
STANDING - CONTINUOUSLY
SITTING - CONTINUOUSLY
SPEAKING - CONTINUOUSLY