Prosper Service - Checker - Part time
About the Role
As an H-E-B Checker, you'll get to know our Customers and treat them to excellent service and community spirit. We offer opportunities for growth, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, move your career forward, and be rewarded for your efforts.
Responsibilities
- Provides superior customer service; looks for ways to go above and beyond what our Customers expect.
- Answers product-related questions for customers and offers additional or alternative products and services.
- Processes customer transactions of goods and services, including:
- Collects cash, check, or charge payment and makes change for cash transactions.
- Uses electronic scanner to record prices.
- Weighs items, bags merchandise, and redeems food stamps and promotional coupons.
- Monitors and manages potential front-end shrink.
- Performs Customer Service Assistant duties frequently.
The responsibilities outlined above describe the general nature and level of work but are not an exhaustive list. Duties may be modified based on business needs, and employees may be required to perform other job-related tasks as requested by their supervisor.
Requirements
- Experience working in a fast-paced environment (Required).
- Experience in customer service (Required).
Skills
- Ability to work in a fast-paced environment while keeping focused on the Customer (Required).
- Courteous, energetic, and helpful attitude (Required).
- Precision in scanning and keying; attention to detail (Required).
- Ability to get along with others (Required).
Qualifications
- Successfully complete Checker training and Alcohol Seller's training.
Physical Demands & Working Conditions
- Function in a fast-paced, retail environment with detailed and precise tasks.
- Constantly stand, reach at waist, and perform fine motor movements.
- Frequently interact with Customers and stay attentive to their needs.
- Occasionally walk, reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, and pinch.
- Occasionally exposed to cold, hot, loud noise, and wet conditions.
- Demonstrate the ability to lift 35 lbs and manage in excess of 35 lbs (with assistance or breaking items into smaller components if needed).
Measurements for frequency: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day). Reasonable accommodations may be made for individuals with disabilities.