Prosper Service - Checker - Part time

Responsibilities

• Provides superior customer service; looks for ways to go above and beyond what our Customers expect
• Answers product-related questions for customers, and offers additional or alternative products and services
• Processes customer transactions of goods and services
• Collects cash, check, or charge payment from customer and makes change for cash transactions
• Uses electronic scanner to record prices
• Weighs items, bags merchandise, and redeems food stamps and promotional coupons
• Monitors and manages potential front-end shrink
• Performs Customer Service Assistant duties frequently

Work Experience Qualifications & Key Requirements

• Experience working in a fast-paced environment – Required
• Experience in customer service – Required

Knowledge/Skills/Abilities

• Ability to work in a fast-paced environment while keeping focused on the Customer – Required
• Courteous, energetic, and helpful attitude – Required
• Precision in scanning and keying; attention to detail – Required
• Ability to get along with others – Required

Education

• Successfully complete Checker training and Alcohol Seller's training

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly stand, reach at waist, perform fine motor movements
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch
• Occasionally be exposed to cold, hot, loud noise, and wet conditions
• Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager