Property Security Officer

Position Number: 001837 | Department: Police & Public Safety | Posting Number: 0402701 | Job Category: Service/Maintenance | Competency: Journey | Full-time

About the role

The primary purpose of Police and Public Safety is to protect the life and property of the students, faculty, and staff on the campus of Fayetteville State University and to support the University’s core mission of academic excellence by providing comprehensive and professional public safety services and convenient access to a peaceful and orderly campus community. The Parking and Traffic unit is responsible for traffic and parking enforcement, gatehouse security operations, providing security to academic buildings, and providing additional security support to the department and the university. The unit plans, maintains, and administers all parking and traffic related services on campus including parking enforcement, parking at special events, athletic events, and other traffic related functions. The unit operates the gatehouse access point, provides security patrols of campus, and provides security services to academic buildings. The unit also provides escorts for students, faculty, staff, and distinguished visitors to campus.

Employees in this position perform security, traffic and parking enforcement, and public contact work in support of campus operations. Work involves securing, guarding, and protecting property and grounds by patrolling the interior and exterior of facilities, and other areas of campus via foot, vehicle, or other mode of transport. Work involves operation of an access control point guardhouse, which includes checking identification documentation for persons and vehicles entering the campus, logging in visitors, maintaining documentation of visitors and non-registered vehicles entering campus, and denying access to persons and vehicles, as required. Work involves guarding property against fire, damage, theft, or other hazards, monitoring assigned areas for possible violations of policies, regulations, and rules of conduct; recognizing and reporting unusual, suspicious, or hazardous situations; providing information and assistance to the public; operating and maintaining security, traffic, and parking enforcement equipment; and maintaining related records and reports. Work requires knowledge of the standard safety, security, traffic and parking enforcement practices and equipment; basic knowledge of standard methods of reporting and handling emergencies, such as disturbances, fires, medical emergencies, and security threats; knowledge of applicable policies, rules, and regulations. Maintains confidentiality and discretion in the course of conducting business; works individually and/or with others; and adapts to change and circumstances. May require rotating shift, weekend, holiday, and overtime work. This position is essential and is required to report for duty during inclement weather, natural disasters and other emergency conditions, and during campus closings. Reports to Property Security Supervisor. Other duties as assigned.

Responsibilities

• Patrol, guard, and secure property and grounds (interior and exterior) via foot, vehicle, or other transport
• Operate guardhouse access control point: check identification, log visitors, maintain documentation of visitors and non-registered vehicles, deny access as required
• Monitor assigned areas for violations of policies, regulations, and rules of conduct
• Recognize and report unusual, suspicious, or hazardous situations
• Provide information and assistance to the public
• Operate and maintain security, traffic, and parking enforcement equipment (gates, radios, computers, electronic ticketing devices)
• Maintain related records and reports; complete reports; write citations
• Issue parking citations when appropriate
• Assist in emergency response (disturbances, fires, medical emergencies, security threats)
• Provide support for special events: control and direct traffic of people and vehicles, erect barricades, provide motorist assistance
• Provide escorts for students, faculty, staff, and distinguished visitors
• Perform routine maintenance on equipment
• Interact with co-workers, supervisors, emergency response personnel, university officials, and the general public to provide assistance and relay information

Requirements

• High School diploma or equivalency
• Demonstrated possession of the competencies necessary to perform the work
• Some positions may require a valid N.C. driver’s license

Qualifications

• Previous experience in security or protection work preferred
• Previous experience as a supervisor preferred
• Must have a valid N.C. driver’s license

Skills

Technical Knowledge

• Understands security, traffic and parking enforcement practices
• Knowledge and skill in basic first aid
• Thorough knowledge of policies, rules, and regulations applicable to the property being guarded, sufficient to explain, apply, and enforce them
• Organizational awareness and working knowledge of the infrastructure of the assigned area
• Proficiency in using security, traffic, and parking enforcement equipment (gates, radios, computers, electronic ticketing devices)
• Ability to perform routine maintenance on equipment

Communication Skills

• Communicates information orally or in writing to individuals or groups to ensure understanding
• Listens and responds appropriately to messages from others
• Communicates regarding issues that require judgment or interpretation
• Explains policies, rules, and regulations with tact and courtesy
• Completes reports; writes citations

Security, Patrol, and Enforcement

• Patrols, guards, and secures property and grounds
• Conducts guardhouse access control point operations
• Monitors assigned areas for possible violation of laws and regulations and issues parking citations when appropriate
• Patrols, monitors, and guards an area with a higher assessed risk
• Assists in emergency response
• Provides support for special events; controls and directs traffic of people and vehicles; erects barricades; provides motorist assistance

Decision Making

• Identifies problems/concerns and quickly takes appropriate action consistent with available facts, constraints, and anticipated consequences
• Analyzes situations to make quick, sound decisions; recognizes critical incidents; initiates action based upon acquired information and knowledge of operating procedures

Pay

Hiring Range: $33,540 - $39,339

Schedule

• Full-time
• May require rotating shift, weekend, holiday, and overtime work
• Essential position: required to report for duty during inclement weather, natural disasters, other emergency conditions, and during campus closings