Property Partnerships Manager [AQ-13785]

About the Role

Join a pioneering company revolutionizing urban mobility by developing autonomous transportation designed to prioritize the rider experience. In this pivotal role, you will forge lasting partnerships that define the company’s presence and ensure an elegant arrival experience for every rider. Your work will shape how cutting-edge mobility services integrate into high-profile private properties, directly influencing urban transportation and daily mobility experiences.

Responsibilities

• Build and own a portfolio of relationships from initial outreach through agreement, launch, and ongoing performance, establishing the foundational network for the company’s services.
• Develop trusted relationships with general managers, owners, asset managers, residential and building operators, and leaders across operational departments, serving as the primary, responsive, and credible point of contact.
• Secure property access by sourcing, structuring, negotiating, and finalizing permissions and agreements for operating on private property, including designated pickup/drop-off (PUDO) areas and staff procedures.
• Coordinate with internal teams and public authorities to establish public access points.
• Design and secure PUDO locations by conducting on-site assessments with property teams, identifying optimal spots, and translating operational considerations (e.g., traffic flow, vehicle dimensions, security) into clear requirements for internal teams.
• Develop strategic partnerships with potential for official or preferred status, including preferential space, branding, and co-marketing.
• Own activation and partner health by translating agreements into launch plans, operating procedures, staff communications, and escalation paths. Monitor performance, gather feedback, resolve issues, and identify opportunities to deepen relationships.
• Represent the company with a polished, warm, and discreet presence within the hospitality and tourism ecosystem, including at properties and industry events.
• Connect field operations to internal teams by sharing partner requirements, market intelligence, and competitive activity to inform decision-making and ensure commitment fulfillment.
• Build a repeatable playbook by maintaining a disciplined pipeline and property map, tracking agreements, and creating scalable tools and processes for future market expansion.

Requirements

• Bachelor’s Degree with 6 to 8 years of experience in business development, strategic partnerships, hospitality, property or venue operations, travel, mobility, or a related field.
• Established professional network and strong reputation within the hotel, resort, real estate, tourism, or destination community, with particular depth in the hospitality sector.
• Proven experience building relationships with senior decision-makers while collaborating with on-property teams responsible for guest arrival and daily operations.
• Demonstrated record of negotiating and implementing commercial agreements, access permissions, operating agreements, or other multi-party partnerships.
• Strong understanding of how luxury hotels, resorts, and complex private properties operate, including guest arrival, valet, security, transportation, service access, and special-event considerations.
• Ability to evaluate physical operating environments and work with technical and operational teams to develop practical PUDO solutions.
• Executive presence, high emotional intelligence, and strong commercial judgment to earn trust across diverse stakeholders, from owners to frontline operators.
• Ability to coordinate Legal, Operations, and Marketing teams without direct authority.
• Comfort working in person and in the field, including property walks, launches, and occasional high-priority events outside standard business hours.

Skills That Set You Apart

• Experience at a mobility company, venue, airport, or market-launch organization.
• Leadership experience at a prominent hotel, resort, hospitality group, property owner, destination organization, or major venue.
• Experience establishing pickup/drop-off locations, transportation plans, valet or curb operations, geofencing, signage, or wayfinding.
• Experience introducing a first-of-its-kind service into a highly visible or operationally complex environment.
• Professional proficiency in Spanish.

Benefits

Eligible talent gain access to amazing benefits, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a company match.
• Free online training through Aquent Gymnasium.