Property Manager, San Diego

Responsibilities

• Lead Property Management and Facility teams to provide a best-in-class customer-focused and hospitality-minded experience throughout assigned portfolio.
• Maintain client company relationships with a focus on hospitality along with traditional operations management.
• Review Lease proposals and facilitate tours for prospective client companies.
• Perform property management functions to include, but not limited to, physical inspections of the common areas, mechanical and roofing systems, and client company leased premises monthly or as needed.
• Manage and oversee third-party building engineers and service providers.
• Work closely with staff to stay ahead of property and client company issues to ensure contractual obligation compliance.
• Perform accounting functions using Breakthrough’s accounting systems to include GL & client company account review and reconciliations; rent roll, escalation and billing review; preparation and submittal of direct billbacks.
• Oversee and track capital projects as scheduled in the yearly capital budget, ensuring on time completion, within budget.
• Coordinate with client companies to reduce any disruption to operations.
• Oversee and track routine monthly, annual, and/or quarterly projects, inspections and repairs, ensuring on time completion and within budget.
• Oversee, manage and/or perform other property management functions required of the position and assigned project(s).
• Review Leases and Amendments, preparation and submittal of Lease Abstracts into Yardi and/or any other accounting systems.
• Create a culture providing guidance for new client companies with vendor recommendations if needed, new client company orientations, safety trainings and other educational forums that are beneficial to client companies.
• Work with direct reports on development and mentoring identifying growth potential and set objectives to achieve career advancement.
• Work with Legal as needed on client company requests as needed or for items not clearly defined in Lease.
• Immediate response to liability and/or major property issues and reporting to Risk Management.
• Prepare annual property operating budgets, monthly financial statements, quarterly budget reforecasts, accruals, variance reporting, CAM reconciliations and billings; ability to present to internal stakeholders and partners.
• Timely collection of monthly rents in accordance with Lease terms, resolution of outstanding A/R issues including direct billbacks.
• Routine processing of accounts payable.
• Reconciliation of financial statements and ledgers.
• Onboard new client companies, process to include interfacing with client companies’ lab operations managers and key personnel.
• Prompt response to client company requests and/or questions.
• Develop and maintain relationships with client company management and facility representatives.
• Implement “client company touch” programs and review amenities to keep refreshed with current, and market-driven services.
• Understand each client company’s needs to provide flexibility/expansion/relocation needs within portfolio as well as business needs to leverage our platform to solve their real estate challenges where appropriate.
• Manage client company move-outs with review of lease language, particularly restoration clauses, review of Surrender Plans, coordination with client company and consultants to ensure decontamination of suites has been handled appropriately and all agency documents filed.
• Participate in industry events to maintain and expand Breakthrough’s presence in the life science and technology communities.
• Support property operations set-up to include, but not limited to, back-of-house operations, major building equipment commissioning and operations.
• Support client company improvement projects to include, but not limited to, work letter administration, client company plan review, architect and contractor engagement and management, budget and improvement allowance monitoring and management, and project close-out while ensuring on time completion and within budget.
• Develop (with third party vendors as necessary) standard operating procedures and programs ranging in protocols for laboratory safety, laboratory operational permits, hazardous waste disposal, maintenance of accurate and up-to-date records on all training, permits and incidents.
• Maintain all site signage related to safety and standards for the site.
• Ensure Control Area compliance is being met.
• Ensure City and Agency required forms and renewals are completed on time.

Qualifications

• Bachelor’s Degree or greater preferred.
• Real Estate License preferred.
• Minimum 10 years of proven success in the asset/property management industry with direct practical experience setting up operations, operating and managing sophisticated life science or commercial facilities.
• CCIM, CPM, RPA, LEED or equivalent industry designation(s) preferred.
• Strong organizational, communication and financial skills are required.
• Successful track record of leading and managing others.
• Strong technical knowledge of building operations required.
• Experience in all phases of property operations, inclusive of asset and property management functions, legal and risk management.
• Knowledge of key liability and legal issues in property management.
• Experience with complex, highly technical commercial building system applications.
• Experience with client company improvement projects.
• Self-directed and motivated individual capable of managing both large and small project teams.
• Passion for working with people, creating amazing experiences and leading with a hospitality mindset.
• Eager to be a part of a fast-paced and dynamic work environment.
• Takes initiative and is a proactive and decisive leader always focused on continuous improvement.
• Computer proficient skills with strong knowledge in spreadsheet preparation and working experience with all Microsoft Office Products, including but not limited to Excel, Word, Outlook, Angus, Yardi, and with skills to learn proprietary software systems utilized by the Company.
• Onsite presence required for this position.