Property Manager II

At Beacon Management, we own and operate 54 residential housing communities across the United States, including Michigan, New York, Pennsylvania, and Virginia. Our mission is centered on resident joy and contentment, delivering exceptional customer service at every turn.

About the role

As a Property Manager at Hidden Lakes in Grand Rapids, MI, you will oversee all leasing, marketing, bookkeeping, customer service, resident retention, and administrative responsibilities, as well as maintenance staff supervision. Beacon Management offers career development opportunities, paid training for certifications, and competitive benefits.

Responsibilities

• Develop, plan, and implement the budget to control the overall financial performance of the property.
• Handle record keeping and reporting responsibilities.
• Ensure timely rent collections, rent postings, bank deposits, and laundry revenue collections.
• Timely handle late notices and evictions on delinquent rents as required, maintaining a minimum collection rate of 95%.
• Monitor effective cost control procedures to ensure budget compliance.
• Oversee maintenance department, customer service, and resident relations.
• Oversee vendor and contractor relations.
• Hire, train, and oversee entire staff.
• Oversee and maintain all new lease and lease renewal practices, including resident selection and approval process.
• Oversee marketing outreach, including interacting with neighborhood groups and community organizations.

Requirements

• At least 3 years of property management experience, including responsibility for financial and operational results, sales, marketing, and staff supervision.
• Multi-family residential property management experience is required.
• Excellent customer service skills and the ability to develop rapport with residents and community staff.

Benefits

• Paid holidays
• Vacation
• Sick time
• 401k
• Housing discounts
• Medical, dental, and vision benefits
• Flexible Spending Account (FSA)
• Voluntary benefit programs