Property Manager- Garland, TX

About the role

Burlington Capital Properties is seeking an experienced and customer-focused Property Manager to lead the day-to-day operations of Centerville Pointe in Garland, Texas. The successful candidate will bring a strong background in property management, LIHTC housing, leasing, resident relations, and team leadership. This position is responsible for overseeing property operations, supporting and developing the on-site team, maintaining strong resident relationships, and ensuring the community operates effectively and in accordance with company policies and applicable requirements. Strong organizational, communication, problem-solving, and leadership skills are essential to the success of this role.

Schedule

Full-Time | Monday–Friday | 8:30 AM–5:30 PM | Occasional Saturdays

Responsibilities

• Lead and oversee the day-to-day operations of the property.
• Hire, train, direct, motivate, and support on-site personnel.
• Set clear expectations for team members and provide ongoing direction, coaching, and accountability.
• Interact and communicate effectively with employees, residents, prospective residents, vendors, and the general public.
• Oversee leasing, marketing, resident retention, and customer service activities.
• Monitor property occupancy and support strategies to achieve leasing and retention goals.
• Prioritize workload and provide direction to on-site personnel to ensure property needs are addressed timely and effectively.
• Conduct regular property inspections and ensure the community is maintained to established standards.
• Demonstrate strong problem-solving and conflict-resolution skills while working toward solutions that are beneficial to residents and the property.
• Oversee financial operations, including timely collection, deposits, recordkeeping, expense allocation, and adherence to budget guidelines.
• Monitor property expenses and work within established budget requirements.
• Maintain compliance with applicable LIHTC requirements and company policies and procedures.
• Ensure accurate and timely completion of required property documentation and reporting.
• Participate in staff meetings, company meetings, training, and other events as required.
• Perform other duties and responsibilities as assigned by management.

Required Skills & Experience

• Minimum of five years of property management experience required, including at least two years in a Property Manager role.
• Minimum of three years of LIHTC experience required.
• Previous housing or multifamily property management experience required.
• RealPage/OneSite experience preferred.
• Demonstrated ability to lead, motivate, train, and develop on-site personnel.
• Strong organizational skills and attention to detail.
• Demonstrated problem-solving and conflict-resolution skills.
• Strong leasing, resident relations, and customer service skills.
• Ability to use computers and available technology to accomplish job duties.
• Basic math and bookkeeping skills.
• Ability to communicate effectively and professionally, both verbally and in writing.
• Ability to interact positively with residents, employees, vendors, and the general public.
• Ability to work independently while also contributing to a team environment.

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, and move throughout the property as needed to perform job duties.
• Ability to walk throughout the community and conduct property inspections and tours.
• Ability to use stairs and navigate buildings and grounds as necessary to perform job responsibilities.
• Ability to use a computer, telephone, and other office equipment for extended periods.
• Ability to occasionally lift, carry, push, or pull materials and supplies necessary to perform job duties.