Property Manager (Exodus)

We need to output HTML fragment with sections: About the role? Actually we have Organization Background, Position Summary, Key Responsibilities, Skills & Qualifications, Physical Requirements, Compensation, Hours & Location. Also maybe Benefits, Pay, Schedule. The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - Organization Background (description of Aeon). Could be "About the organization" but not listed as a standard heading. The allowed headings list includes "About the role". But we could use "About the organization"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. Probably we should stick to those headings where applicable. We have responsibilities, qualifications/skills, benefits, pay, schedule. Also maybe "Physical Requirements" could be under "Requirements"? But they said use headings like Requirements, Qualifications, Skills. Could combine. We need to preserve all substantive info. So we need to include sections for Responsibilities, Qualifications/Skills, Benefits, Pay, Schedule. Also maybe "About the organization" could be a brief intro paragraph before sections, not a heading. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can start with a

containing Organization Background and Position Summary combined? But we need to preserve all substantive info. Could put a

with the organization background and position summary (the first two paragraphs). Then sections for Responsibilities, Qualifications/Skills, Benefits, Pay, Schedule, Physical Requirements? Physical Requirements could be under "Requirements". But they said use headings like Requirements, Qualifications, Skills. Could have a section "Requirements" that includes physical requirements and maybe other qualifications like driver's license etc. However they also have a separate "Skills & Qualifications" section. Could combine. Better to follow the examples: Use headings: Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. Possibly also "About the role" but we already have position summary; we could put that under "About the role". But they said do NOT repeat the job title as a heading (the page already shows it). "About the role" is not the job title, it's a section heading. That's allowed. So we could have:

About the role

with position summary. Then

Responsibilities

with list. Then

Qualifications

with list of qualifications (experience, affordable housing, supportive housing, etc.) Then

Skills

maybe list of skills (collaborative, organized, etc.) but we could combine qualifications and skills. However they said prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Skills into one section "Qualifications & Skills". But the instruction says use headings like Qualifications, Skills. It doesn't forbid combining but we should follow examples? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use any of those. We could have Qualifications and Skills separate but that may be thin. Better to combine into one heading "Qualifications" that includes both qualifications and skills. Or we could have "Qualifications" and "Skills" each with content; but they'd be thin but still substantive. The instruction: "Prefer a few substantive sections over many thin ones." So we should avoid many thin sections. So combine. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Physical requirements could be under Qualifications (as a requirement). Or we could add a "Requirements" section for physical requirements and driver's license etc. But we already have Qualifications; we could include physical requirements there. Let's extract content. Organization Background: Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year. We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org. Position Summary: Aeon is seeking an experienced Property Manager to lead the opening and ongoing operations of Exodus, a new 72-home permanent supportive housing community in Downtown Minneapolis. Developed in partnership with St. Olaf Catholic Church, Exodus will provide deeply affordable studio apartments for individuals transitioning out of homelessness, with comprehensive supportive services provided onsite by Touchstone Mental Health. The Property Manager will play a central role in establishing Exodus as a safe, stable, welcoming community where residents are treated with dignity and respect and have the opportunity to build lasting housing stability. This role calls for a strong property management leader who understands that successful supportive housing requires both excellent property operations and thoughtful, collaborative relationships with residents, service providers, and community partners. As the onsite leader, the Property Manager will lead the Aeon team and the day-to-day operational, financial, physical, compliance, and resident-facing functions of the community. This role requires strong leadership, sound judgment, and the ability to balance resident needs, housing requirements, and effective property operations. The Property Manager will work closely with Touchstone Mental Health and other partners while maintaining clear roles between property management and supportive services. We're looking for a collaborative, solutions-oriented leader who can navigate complex situations with empathy, consistency, and appropriate boundaries and who is motivated by the purpose and impact of permanent supportive housing. The Property Manager reports directly to the Portfolio Director. Key Responsibilities: list bullet points. We need to convert each bullet into

inside

. Responsibilities list: - Lead, Motivate, and Direct Team - Provide and support ongoing training, coaching, and development to ensure onsite staff are effective and successful in their roles. - Address performance matters promptly and constructively. - Conduct timely and informative annual performance reviews for each direct report. - Support team growth by encouraging participation in relevant seminars, trainings, and professional development opportunities. - Use effective delegation skills to manage time and responsibilities efficiently. - Ensure direct reports are properly trained and consistently adhere to Aeon's policies and procedures. - Hold team members accountable for meeting established performance expectations. - Partner with Aeon's Talent Acquisition team to ensure effective and equitable recruitment and hiring, to build an onsite team that is able to deliver on Aeon's promises to our residents and community. - Establish a strong onsite team culture as Exodus opens, setting clear expectations for collaboration, accountability, resident service, and effective partnership with onsite supportive service providers. - Financial Management - Assist in the development of annual operating budgets for assigned properties. - Prepare and submit monthly financial variance reports. - Support annual capital expenditure projections to protect and maximize assets. - Effectively monitor and collect on property receivables. - Manage property expenses responsibly and maintain strong financial performance in alignment with the approved annual budget. - Physical Asset Maintenance and Supervision of Contractors - Oversee the maintenance and cleanliness of the physical property by providing effective guidance to the maintenance and cleaning teams. - Consistently monitor and ensure timely, accurate completion of work orders for both resident units and common areas. - Regularly inspect the property and promptly address any hazardous conditions or potential liability concerns. - Review vendor performance and invoices to ensure quality, timeliness, and cost-effectiveness. - Inspect apartment turns to confirm units are ready for occupancy and meet quality standards. - Prepare for and support property inspections conducted by applicable funding, regulatory, and oversight agencies. - Occupancy and Leasing - Achieve and maintain property occupancy goals in alignment with organizational, regulatory, and budgetary requirements. - Coordinate the leasing and move-in process, working closely with Aeon's Compliance team, referral partners, service providers, and other stakeholders to support timely and successful resident move-ins. - Ensure applications, leasing documentation, move-ins, renewals, and recertifications are completed accurately and within required timelines. - Help create a welcoming and well-coordinated move-in experience for residents transitioning into Exodus. - Affordable Housing Compliance - Meet directly with Aeon residents and complete housing eligibility certifications, following through with all steps in the affordable housing compliance process, ensuring accuracy and timeliness of all certification files. - Prepare for and successfully execute property inspections with monitoring agencies. - Assist the Compliance Team as needed by providing information and documents to keep the property in compliance with outside funding/oversight agencies. - Resident and Community Partnership - Build respectful, trusting relationships with residents and help foster a safe, stable, and welcoming community where residents are treated with dignity. - Partner closely with Touchstone Mental Health, Aeon team members, and other community partners to support resident housing stability while maintaining clear roles and appropriate boundaries between property management and supportive services. - Navigate complex resident situations with sound judgment, empathy, consistency, and a clear understanding of lease requirements, resident rights, and property management responsibilities. - Lead and model culturally responsive communication and service, recognizing the differing experiences, needs, and expectations of residents, team members, service providers, and community partners. - Administrative Management - Ensure quality employee selection, training, and performance to ensure team members meet established policies, procedures, and performance expectations. - Ensure all property files and records are accurately maintained in compliance with regulatory requirements and Aeon's internal policies and procedures. We need to preserve all these details. Could flatten into a single list? The instruction: Use
• for any list of duties/requirements/benefits. So we can have a single
  with all responsibilities as
  • items, but we might lose grouping. However we can still include subheadings inside
  • ? Probably better to keep each responsibility as a
  • and include the sub-bullets as part of the same
  • text (maybe using commas or semicolons). But we risk losing detail. However we can embed line breaks using
    inside
  • . That's allowed? The instruction didn't forbid
    . It said use
    • for any list of duties/requirements/benefits, and

      for prose. So we can have

    • containing multiple sentences. We can include line breaks via
      . That should preserve details. Thus each responsibility heading can be part of the
    • text. Similarly for Qualifications: we have list of qualifications and skills. Qualifications list: - Significant experience leading a property management team; experience opening or stabilizing a new affordable housing community is a plus. - Affordable housing experience, including Project-Based Section 8 and Tax Credit programs, is strongly preferred. - Experience