Property Manager - Cruiseport Gloucester

About the role

The Property Manager oversees all day-to-day building and maintenance operations for the entire property, including interior and exterior spaces, event venues, and restaurant facilities. They supervise and coach maintenance staff, manage vendor relationships, and support event operations.

Responsibilities

• Oversee all day-to-day building and maintenance operations for the entire property, including interior and exterior spaces, event venues, and restaurant facilities.
• Serve as the primary point of contact for maintenance requests, guest or staff repair calls, and emergency building issues.
• Conduct and oversee routine and preventive maintenance on all building systems including electrical, plumbing, HVAC, refrigeration, restaurant equipment, furniture, and fixtures as needed.
• Manage seasonal property needs, including snow removal, ice management, and winter weather preparedness during cold months.
• Maintain cleanliness and organization of all interior and exterior areas: dining rooms, kitchens, restrooms, event spaces, storage areas, parking lots, walkways, and grounds.
• Support multiple departments and shifts, including weekends, evenings, and holidays as business needs require.

Requirements

• 2-4 years of facilities maintenance, property management, or general building maintenance experience; hospitality or event venue experience preferred.
• Working knowledge of building systems including electrical, plumbing, HVAC, and refrigeration with ability to perform minor to moderate repairs.
• Supervisory experience or demonstrated leadership qualities; strong communication, coaching, and team management skills.
• Proven ability to prioritize competing demands, manage multiple projects simultaneously, and respond effectively to urgent maintenance issues.
• Team-oriented, adaptable, and able to support multiple departments across varied shifts including weekends, evenings, and holidays.
• Comfortable working indoors and outdoors in varied weather conditions.
• Valid driver's license with a clean driving record.
• Excellent organizational skills, attention to detail, and strong problem-solving abilities.
• Basic computer skills for maintenance tracking, inventory management, and communication.
• Strong customer service orientation and professional demeanor when interacting with guests and staff.

Qualifications

• Ability to stand, walk, bend, climb ladders or stairs, and work in confined spaces for up to 8-10 hours per shift.
• Work takes place both indoors and outdoors across property grounds, event spaces, restaurant back-of-house, and mechanical rooms.
• Exposure to varied weather conditions and temperature changes throughout all seasons.
• Ability to respond to emergency maintenance calls outside of regular business hours when necessary.

Skills

• Working knowledge of building systems including electrical, plumbing, HVAC, and refrigeration with ability to perform minor to moderate repairs.
• Supervisory experience or demonstrated leadership qualities; strong communication, coaching, and team management skills.
• Proven ability to prioritize competing demands, manage multiple projects simultaneously, and respond effectively to urgent maintenance issues.
• Team-oriented, adaptable, and able to support multiple departments across varied shifts including weekends, evenings, and holidays.
• Comfortable working indoors and outdoors in varied weather conditions.
• Valid driver's license with a clean driving record.
• Excellent organizational skills, attention to detail, and strong problem-solving abilities.
• Basic computer skills for maintenance tracking, inventory management, and communication.
• Strong customer service orientation and professional demeanor when interacting with guests and staff.

Benefits

We offer a competitive salary and a comprehensive benefits package designed to support our team members. Salary range is $55,000 - $58,000 per year, commensurate with experience. Benefits Package includes Access to Medical, Dental, Vision, FSA Accounts, and Life Insurance, 401(k) with Company Match, Paid Vacation, Holiday, and Sick Time, and Access to Beauport Hospitality Group Perks. The Beauport Hospitality Group is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.