Property Manager

Key Responsibilities

• Deliver an exceptional, service-first experience aligned with luxury living standards.
• Build meaningful relationships with residents through proactive communication and personalized service.
• Address resident concerns with urgency, professionalism, and discretion.
• Conduct routine, detail-oriented inspections to ensure the community maintains luxury-level appearance and condition.
• Partner with maintenance to ensure timely, high-quality completion of work orders and preventative maintenance.
• Ensure full compliance with all safety standards and brand expectations.
• Present and showcase the community with a polished, consultative approach to prospective residents.
• Manage leasing activity, inquiries, and application processes with a focus on conversion and experience.
• Support marketing initiatives that position the property as a top-tier luxury destination.
• Aid in developing and managing annual budgets to meet financial goals.
• Monitor expenses, maximize revenue, and ensure financial integrity.
• Oversee rent collection, reporting, and performance tracking.
• Lead, mentor, and inspire a high-performing on-site team.
• Promote a culture of professionalism, accountability, and service excellence.
• Conduct onboarding and safety training for team members.
• Operate in full compliance with Fair Housing laws, company policies, and legal regulations.
• Stay current on industry trends and regulatory updates, particularly within the luxury housing market.

Qualifications

• Experience with Yardi software.
• Minimum of 3 years of on-site property management experience.
• Proven success managing high-end or luxury residential communities preferred.
• Strong track record of operational and financial performance.
• Exceptional verbal and written communication skills with a polished, professional presence.
• Proficiency in Microsoft Word, Excel, Outlook.
• Experience with Yardi Voyager (or comparable property management software).

Benefits

• 401(k) with company match.
• Health, dental, and vision insurance.
• Life insurance.
• Paid time off and paid holidays (including your birthday!)
• Employee referral program.
• Employee discounts.

Schedule

• Full-time, on-site.
• Monday–Friday, 9:00 AM – 6:00 PM.
• Weeksends as needed.

About Zidan Management Group

Zidan Management Group is a family-owned company founded by brothers, Hani and Raed Zidan. They are committed to providing quality housing and an exceptional living experience to thousands across the Midwest. Zidan Management Group believes in empowering its associates to reach their fullest potential, both professionally and personally. The company offers ongoing development of its people through role-specific workshops and industry certifications.