Property Manager

Responsibilities

• Manage the day-to-day operations of assigned residential, commercial, and condominium properties.
• Monitor property performance and ensure tenant and property needs are addressed promptly.
• Assist senior management with the overall management and performance of the company's portfolio.
• Provide operational support during staff vacations, absences, and periods of increased workload.
• Participate in the company's on-call rotation and provide after-hours coverage for emergency maintenance and tenant issues as scheduled.
• Serve as a primary point of contact for tenants, clients, condominium associations, vendors, and contractors.
• Respond to tenant and client requests and ensure timely resolution of property-related issues.
• Aid in tenant onboarding, lease administration, renewals, notices, and customer service communications.
• Maintain professional and responsive communication with all stakeholders.
• Process and track maintenance requests and property-related projects.
• Coordinate with vendors and contractors to schedule work and obtain project updates.
• Verify completion of maintenance and repair work.
• Maintain accurate records of vendor activities and property maintenance.
• Support property inspections and preventative maintenance tracking.
• Assist with compliance documentation and property-related requirements.
• Support accounts payable and financial tracking processes.
• Aid in invoice review and coding.
• Ensure property-related expenses are properly documented.
• Prepare reports, summaries, and operational updates for internal review and client communication.
• Maintain accurate administrative and property records.
• Assist with capital improvement projects.
• Gather vendor proposals and coordinate project schedules.
• Track project progress and maintain project documentation.
• Help develop and refine company procedures, checklists, and workflows.
• Identify opportunities to improve operational efficiency, consistency, and service quality.
• Utilize Buildium to support property management operations, workflows, reporting, and recordkeeping.
• Utilize Microsoft Office and Google Workspace for daily administrative and operational activities.
• Support the company's ongoing adoption and optimization of property management technology.
• Maintain accurate digital records and documentation.

Qualifications

• Experience in property management, real estate, accounting, or operations is preferred.
• Experience managing residential, commercial, or condominium properties is a plus.
• Experience coordinating vendors, contractors, maintenance requests, and property-related projects.
• Experience with tenant communications, lease administration, renewals, and notices is preferred.
• Experience with property management software, particularly Buildium, is a plus.
• Proficiency with Microsoft Office and Google Workspace.
• Willingness to learn and become highly proficient in Buildium.