Property Manager

About the Role

Hickory Hills is undergoing a full operational reset, and we're seeking an experienced, hands-on Property Manager to lead the transformation. This is not a traditional property management role. We need a decisive leader who can quickly establish structure and accountability, improve collections and occupancy, restore property conditions, and build sustainable operations that strengthen the community and increase NOI.

Responsibilities

• Take ownership of day-to-day property operations and establish clear standards and accountability
• Aggressively address delinquency and aged receivables while managing lawful eviction processes when necessary
• Rebuild occupancy through effective leasing, renewals, resident screening, and local marketing
• Enforce lease terms, company policies, and community standards consistently and fairly
• Lead maintenance staff, vendors, contractors, work orders, and unit make-readies
• Conduct regular property inspections and prioritize safety issues and deferred maintenance
• Maintain accurate resident ledgers, unit availability, leasing activity, and documentation
• Manage operating expenses and track collections, occupancy, and property performance
• Utilize Entrata for leasing, accounting, work orders, documentation, and reporting
• Partner closely with ownership and corporate leadership to improve operational and financial performance

Requirements

• 5+ years of multifamily property management experience
• Proven success stabilizing distressed or underperforming properties
• Strong experience with collections, delinquency management, and evictions
• Experience overseeing maintenance, vendors, repairs, and capital projects
• Proficiency with Entrata, Yardi, RealPage, or a comparable PMS
• Knowledge of Fair Housing and landlord-tenant laws
• Strong leadership, organization, and conflict-resolution skills
• Ability to work independently, make difficult decisions, and drive results
• High school diploma or equivalent

Qualifications

• Experience with value-add, repositioning, workforce housing, or Class B/C communities
• Bilingual English/Spanish is a plus

What Success Looks Like

Within this role, you'll be expected to deliver measurable improvement in delinquency, collections, qualified occupancy, unit readiness, property condition, expense control, and NOI while creating a more structured, professional, and stable community.