Property Manager

About the role

We are seeking a motivated, professional Property Manager to manage our 800-unit community, Salem Harbour Apartments located in Bensalem, PA. This role is ideal for someone who thrives in a fast-paced environment, excels in team leadership, resident relations, operational performance, and is comfortable taking an active, hands-on approach to property management.

Responsibilities

• Oversee day-to-day property operations while leading and supporting the onsite team.
• Cultivate strong resident relationships through regular communication, ongoing outreach, resident engagement initiatives, and effective problem resolution.
• Maintain an optimum level of occupancy through strong leasing, renewal, marketing, and resident retention efforts.
• Process timely and accurate move-ins, move-outs, renewals, and related documentation.
• Resolve resident issues, concerns, and conflicts promptly, professionally, and in accordance with company and site guidelines.
• Conduct weekly staff meetings to review priorities, occupancy, leasing goals, maintenance concerns, resident issues, projects, and follow-up items.
• Partner with the maintenance team to ensure high-quality work, strong follow-through, and operational efficiency.
• Support and manage property projects from planning through completion, ensuring clear communication, organization, accountability, and timely execution.
• Build and maintain strong vendor and partner relationships to enhance service delivery and maximize the quality of service to residents.
• Manage time effectively in a fast-paced environment while balancing resident needs, employee support, leasing performance, maintenance priorities, and property operations.
• Think outside the box to identify solutions, improve processes, and address property challenges proactively.

Requirements

• Prior property management experience, preferably in a large multifamily community.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and make sound decisions under pressure.
• Proven track record of strong time management, follow-through, and team accountability.
• Experience walking properties, inspecting units, identifying maintenance or operational concerns, and ensuring timely resolution.
• Project management experience, including coordinating vendors, timelines, staff, budgets, and completion of property-related projects.
• Ability to think creatively, take initiative, and develop practical solutions.
• Experience with Entrata or other property management software preferred.

Preferred Qualifications

• Bachelor’s Degree from an accredited college or university preferred.
• Valid Driver's License and vehicle.
• Excellent communication skills.
• Working knowledge of Fair Housing laws.
• Leasing and sales experience.
• Certified Apartment Manager (CAM) preferred.
• Multi-Family industry experience preferred.
• Techically proficient in MS Outlook, Word, Excel and other computer/software systems.
• Maintain availability to handle emergencies, on-call duties, resident events, and weekend tours as needed.

Benefits

• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retail 401(k) with up to 4% employer match
• Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
• Employer-paid Short-term Disability
• Voluntary Long-term Disability
• Voluntary Life Insurance
• Voluntary Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Annual Awards & Recognition
• Company Paid Certifications & Licensing
• Employee Referral Program
• Apartment Discount Available

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